Bolster Presents Pty Ltd (referred to in this policy as Bolster, we, us or our) is a Digital and Creative Agency providing clients with services in the digital, creative, consulting, web, development, educational, commercial partnerships and events space.
The information we collect can be broken down into the following types:
‘Personal Information’ means information that can be used to personally identify you such as your name, email address, contact number, profile pictures, and payment details. We do not knowingly collect or process the Personal Information of anyone under the age of 13 without the express consent of their parent or guardian.
‘Usage Information’ means anonymous aggregate data that is automatically collected through our Website, and analytics and applications from our partners and other third parties. This includes information that identifies your device, your operating system, your IP address and dates and times that you access and use the Services. This information is used for statistical analysis that enhances the Services we provide to you.
Personal Information is collected directly from you when you:
It is your choice to provide Personal Information to us. Wherever it is lawful and practicable, you have the option not to identify yourself when interacting with us. Please be aware that it may be necessary for us to collect your Personal Information to enable us to provide the Services to you. As such, if you do not wish to provide your Personal Information, we may not be able to provide the Services to you. We collect Usage Information from as follows:
We pride ourselves on offering customised Services that are tailored to your specific business needs. In the course of providing the Services, we may request anonymised data in connection with your business including but not limited to point of sale transactions, customer demographics, marketing statistics etc (“Client Data”). You warrant that you have gained all necessary consents to share such data with us, and that data is provided in an anonymised form so that it cannot be used to reasonably identify any person. All Client Data must be sent through our secure encryption technology.
Legitimate purposes that you agree we may use your Personal Data for include but are not limited to the following:
For the avoidance of doubt, we will only use your Personal Data for purposes that you would reasonably expect us to use your Personal Data for in connection with providing the Services to you, or where we are required by law to collect your Personal Data. We will not sell, rent, or licence your email address or any of your Personal Data.
We recognise your right under the Spam Act 2003 (Cth) and the GDPR to opt out from direct marketing, and as such these consents can be modified at any time by emailing us at [insert email] or clicking unsubscribe on any direct marketing communications.
We do not disclose your private personal information except in the limited circumstances described here.
You agree and consent to us disclosing your Personal Data to:
For the avoidance of doubt, all employees, consultants, contractors and agents of ours are bound by Australian privacy laws.
You can withdraw your consent for us to share your Personal Data with third parties at any time by emailing us at firstname.lastname@example.org, but please note that withdrawal of such consents may affect your ability to access and use the Services.
To erase, request or restrict processing of your Personal Data, please email us at email@example.com.
We cannot modify your Personal Information without your instruction. You can update your details with us at any time by emailing us at firstname.lastname@example.org or through your account settings. You acknowledge that it is your responsibility to maintain the truth, accuracy, and completeness of your information at all times and your failure to do so may inhibit our ability to provide the Services. We shall have no liability to you or any third party arising from your failure to keep your information up to date.
We protect your Personal Data through technical security measures i.e. firewalls, encryption that limit the risk of loss, disclosure, or unauthorised access. No security measures are, however, 100% secure so we cannot guarantee the security of your information or data at any time. To the extent permitted by law, we accept no liability for any breach of security, or direct hacking of our security measures, or any unintentional disclosure, loss or misuse of any information or data or for the actions of any third parties that may obtain any information or data.
Notwithstanding the above, we acknowledge our obligation to report any data breach that is likely to risk the rights and freedoms of natural persons to the Australian Information Commissioner and, where our data breach involves the information of EU citizens, report to the European Data Protection Supervisor. We will also inform you, where possible, if your data has been breached in the circumstances where it poses a risk of serious harm or your rights and freedoms.
We may, in the course of providing the Services to you, transfer your Personal Data to overseas countries that are deemed by the EU Commission as having an ‘adequate’ level of Personal Data protection. Where we transfer data to a third party in a country where no adequacy decision has been made, we warrant that any person or entity handling your data in those countries are bound under contract to meet the requirements of the Privacy Act, Privacy Principles and GDPR.
For the avoidance of doubt, we may transfer any data to an overseas third party with your express or implied consent, and the above condition only applies in the case of a data transfer or transmission to our related business entities in other countries
ATT: Privacy Officer
37 Islington st, Collingwood 3066